| » |
Practice
and patient set-up |
| » |
Accurate charge entry
|
| » |
Payment posting of
claims |
| » |
Claim tracking |
| » |
Payment and adjustment
posting |
| » |
Claims appeals |
| » |
A/R analysis |
| » |
Patient statements and
ledgers |
| » |
Submission of weekly
reports |
| » |
Monthly analysis reports
|
| » |
Stale AR clean-up |
| |
Special Expertise:
Highest level of accuracy:
99%.
The areas of
expertise include:
|
| » |
Anesthesia |
| » |
Family practice |
| » |
Emergency room |
| » |
Internal medicine |
| » |
Psychiatry |
| » |
Ophthalmology |
| » |
Radiation therapy |
| » |
General surgery |
| » |
Urgent care |
| » |
Ambulance services |
| » |
Radiology |
| » |
Neurology |
| |
|
Special
Features: |
| » |
Primary attention to
data accuracy and quality |
| » |
Turnaround in 24-36
hours. |
| » |
Highest level of accuracy
- 99 % |
| » |
Assured cost saving |
| » |
Flexible process to
meet the customers’ business style |
| » |
Expertise
in various billing software packages such
as IDX, Misys (+Medic), Medical Manager,
MediSoft and other customized software. |
| |
|
HIPAA:
Education Training:
Constant training/update programs
covering all employees. An HIPAA resource
directory to update employees on regulations,
news and events policy. Every employee
signs and strictly abides to a rigid
confidentiality agreement.
PRIVACY:
|
| » |
No patient information
such as PD, Superbill or reports is printed. |
| » |
Every employee signs
a confidentiality agreement. |
| » |
Access to applications/databases
defined on a “need-to know”
or “minimum necessary” basis. |
| » |
HIPAA-compliant procedures
are implemented in risk areas such as: |
| » |
Data processing, Information
disclosure to payers, patients, family members
and others, and Storage etc. |
| |
|
SECURITY: |
| » |
Physical restrictions
on access to work areas, network and communication
centre. |
| » |
Firewall protection
for internal networks. |
| » |
Connections to external
servers only through secured VPN tunnel. |
| » |
Enterprise-wide multiple
virus protection system. |
| » |
Data encryption on
all web based applications. |
| » |
Digital certificate
authentication for all servers. |
| » |
Each user has a unique
user login and power-on and screensaver
passwords. |
| » |
Controlled media usage/movement
through inventory logs and physical checks. |
| » |
User accounts to access
shared resources such as fax machines and
photocopiers. |
| » |
Random screening of
emails for attachments with PHI. |
| |
